Policies

RETURN POLICY: We do not accept any returns. 

REFUND POLICY: We offer refunds on your order for up to 5 days after your order.

CUSTOMER PICK UP AND SHIPPING POLICY: All products are made to order by hand. Processing an order can take 1-2 weeks depending on the products and size orders. Once an order is processesd, local shipping in Massachusetts will take 2-3 days. For all orders outside of Massachusetts, please allow 10-15 days for shipping. 

All customers will receive a tracking number when their order is shipped or picked up. 

You can also expect that orders may arrive earlier than the time frame detailed above. 

For all inquiries on your order status, please send an email to [email protected]